Comodo One News

Many people might think that IT companies only serve local businesses which can be true to managed service providers (MSPs). Well, technology is evolving and you might be surprised how someone from another state will be able to control your IT requirements. For example, an administrator may be responsible for a network which covers several states and regions and keeping up with all the computers and endpoints can be an intimidating task.

Managed Service Providers (MSPs) offering various IT services often cannot handle everything on their own when it comes to meeting their clientele's requirements. Chiefly because their clientele would be spread out across the globe. Therefore these MSPs cannot rely on a break-fix model when it comes to solving their client's issues. What they need is a dedicated Remote Monitoring Management (RMM) tool. These are endpoint and network monitoring application software which assist managed service providers (MSPs) monitor as well as manage various devices that are a part of a company's IT infrastructure remotely.

Many of us who do desk jobs are forced to carry our laptops back to home. But when you know how to remote access a computer it saves a lot of time as it helps to complete your work with ease – typically when you are away from the office.

Customer Relationship Management (CRM) is a software solution that brings a range of capabilities all together through a single platform and therefore improve customer satisfaction. It enables the organizations to archive customer details, send emails, generate reports, make calls, plan and schedule appointments, manage and execute a process, all through a single dashboard.

Hackers are smarter these days, thereby it is important to implement efficient IT security software that can prevent computer systems from the online dangers. Online fraudsters aim at stealing or damaging the hardware, software or electronic data.