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Remote Monitoring and Management (RMM) for Cloud SecurityNovember 28, 2016

RMM for Cloud Security

Today when internet connected devices are so integral a part of our day-to-day lives, it's a real digital transformation that's happening all around. Businesses are making the most of this scenario, but at the same time, there are complexities associated with this kind of digital transformation that businesses need to understand. Most of these complexities pertain to security, and security is something that always has a direct impact on the businesses.

Remote Monitoring and Management becomes very important today when businesses are done on the cloud and almost all businesses have data stored on the cloud.

Well, what is Remote Monitoring and Management?

Remote Monitoring and Management (RMM) is the term that we use to refer to the emerging technology of developing software or IT tools that would help MSPs (Managed IT Service Providers) do remote monitoring of client systems and networks and also the endpoints on the clients' side.

Thus RMM tools are used to gather information about hardware, application etc that operate from the clients' locations and it is also used to procure activity reports. RMM software, which is executed from a single, unified dashboard, also helps manage issues, do remote desktop monitoring, double ticket tracking etc and basically comprise of Remote Device Management, Device Monitoring, Asset Inventory, Report Generation system etc. They would also have features like easy administration and monitoring of devices, easy and fast deployment, remote device take over, configurable alerts etc.

How do we use RMM for cloud security?

RMM does play a key role in cloud security. It helps monitor and manage devices from the cloud. RRM can also be used to help companies minimize the impact on day-to-day work. This would help increase efficiency, which would in turn help in business growth.

Well, some benefits of having a good RMM software are-

  • RMM helps MSPs tackle issues without interrupting clients.
  • RMM helps automate IT processes/tasks.
  • RMM helps work on multiple machines simultaneously and thus contributes to developing business models and maximizing returns.
  • RMM helps MSPs monitor and manage everything from one place, one control center.

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