Helpdesks play a crucial role in ensuring enterprise operations are carried out smoothly. Therefore it only makes sense to minimize your helpdesk's workload so it can serve you better in the longer run. Comodo Service Desk, which is a part of Comodo ONE group of products and is available for free, can help enterprises supercharge their IT helpdesk, so that they can become more efficient and productive.
Comodo Service Desk allows administrators and helpdesk staff to successfully track and attend to user tickets, reassign them to appropriate departments, generate ticket-based reports and carry-out other such IT ticket related activities. It is especially useful for MSPs since Comodo Service Desk comes integrated with other powerful tools like Remote Monitoring and Management (RMM) and Patch Management software, both of which are also free.
Learn more about Comodo One Service Desk here: https://one.comodo.com/service-desk/
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