Many people think that IT companies only serve “local businesses.” This can be true for some managed service providers (MSPs). But, technology is evolving and it is now possible for companies to manage their clients IT requirements remotely, from long distances. For example, an administrator may be responsible for a network which covers several states and regions. This is made possible through remote management and monitoring software like Comodo One.
RMM is an endpoint and network monitoring software or remote management application software that allows Managed Service Providers (MSPs) to proactively monitor and manage endpoints, computers, mobile devices, and networks remotely from a centralized console.
MSP and Device Location Doesn't Matter
MSP businesses work full-time, with 24 hour monitoring. But of course, admins can't work a 24 hour shift. RMM makes the admins' jobs possible and lives much easier.
If any issues happens late at night or on a weekend, RMM can help the admin. RMM can send emails and prompt the admin that something is going on. Location of the PC doesn't matter, so the admin can work at home if needed. He just needs an Internet connection and an available computer.
RMM makes everything run smoothly and safely. The program receives real-time information on attempted hacking or breaching activity to the network.
Limit User Access
RMM determines who can have access to which endpoint or device. When you limit access to people, it becomes much more harder for cybercriminals to steal data or breach your network. Though there are chances that a smart hacker can compromise part of your network, they still must have admin permission to get any important data.
IT Personnel can be Assigned to Different Places
If your company has an extensive network, you might need a lot of IT personnel to administer all the phases of the operation. Good thing that RMM is available for your staff to use in other branches of your company even if they're out of the country.
Save Money on Travel Expenses
Just like the first benefit, the admin can control and manage the network anywhere without spending money on travel. The network is just a click away, and since RMM is cloud based, it saves time and money. Plus, your IT personnel can relax on his vacation days.