RMM Software Comparison

A detailed and comprehensive comparison of leading RMM software available today. Includes comparison and analysis of features, awards and client testimonials.

Time for an RMM Software Comparison?

Are you thinking about making an rmm software comparison? You'll want to check with several companies to see what each one has to offer, and then compare the features with your specific business needs. Or, you could check out a recent article from Business Solutions in which they compared several well-known programs including Comodo One open source psa rmm platform. Here are some of the things they found.

RMM Software Comparison

COMODO RMM

About Comodo RMM

Comodo RMM (Remote Monitoring and Management) offers MSPs (Managed Services Providers) a multi-layered, cloud-based toolset to manage Windows, Mac and Linux systems very efficiently and with panoramic insight and total control over the systems managed. This is done by combining an endpoint monitoring and alerting solution with ultra-fast remote desktop sharing, professional services automation (PSA), robust ticketing sub-system, application life-cycle management, process and service management, endpoint security management and customizable scripting for automated break-fixing.

Features of Comodo RMM

  • Fast import of users, devices and endpoints via Full LDAP/Active Directory integration.
  • Supports all operating systems.
  • Integrated RMM, Service Desk and Patch Management solutions provided free of cost.
  • A unified dashboard. It's single sign-on in the unified dashboard from which real-time statistics and charts can be viewed.
  • Generates quick,extensive reports on discovered threats and detailed logs on device/endpoint events, user activity etc.
  • Four RMM solutions from one interface.
  • Built-in procedure wizard to create re-usable processes, thereby helping solve complex customer issues.
  • Exclusive access to product forums/MSP consortium.

Testimonials

"We are currently taking full advantage of the remote management and monitoring module of Comodo One MSP, which enables us to monitor our customers and service them faster. By having access to a proven, free service management tool like Comodo One MSP, we can grow our business by automating tasks without sacrificing service or performance"

-Mikael Berglund, CEO, 76BITS

LABTECH

About Labtech RMM

LabTech RMM Software can help significantly improve operational productivity and efficiency by leveraging the power of IT automation. LabTech RMM software takes care of repetitive IT maintenance tasks or processes, monitors mission-critical network components, automatically runs auto-remediation programs etc.

Features of Labtech RMM

  • Premier Remote Control
  • IT Asset Management
  • Software Deployment & Hardware Provisioning
  • Virtualization Monitoring and Management
  • Mobile Device Management (MDM)
  • Network and Systems Monitoring
  • Professional Services Automation (PSA) Integration
  • Active Directory Integration
  • Multivendor Backup Management Dashboard
  • Multivendor Antivirus Management Dashboard
  • Technician Web Control Center
  • Patch Management
  • Help Desk Ticketing
  • Managed Services Accounting

CONTINUUM

About Continuum RMM

Continuum RRM software helps save time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets, and coming up with alerts only when real attention is needed. The time saved can thus be spent on expanding businesses or doing many other things.

Features of Continuum RMM

  • Monitoring & Reporting
  • IntelliMon™ Alerting
  • SNMP Monitoring
  • Network Availability Monitoring
  • Reporting
  • Scripting and Patch Management
  • Endpoint Protection
  • Client Communicator and Mobile App

AVG

About AVG RMM

AVG RMM RMM provides MSPs visibility plus unified management of all devices, applications, and networks. This helps provide increased uptime, stability and security for customers.

Features of AVG RMM

  • Easy and complete deployment
  • Automatic network discovery and monitoring
  • Standardized Service Plans
  • Creating the required Service Plan
  • Network Audit reports
  • Real-time alerting
  • Remote remediation
  • Powerful automation features
  • Detailed reporting
  • Patch management
  • Cloud services monitoring
  • Helping customers lower energy consumption and cut costs

AUTOTASK

About Autotask RMM

Autotask RRM helps MSPs customize preferences for every client. This includes break-fix protocols, software updates and other everyday tasks. This saves time and ensures consistent performance.

Features of Autotask RMM

  • Easy deployment
  • Policy-based management
  • Superior Remote Control Experience
  • Unified experience with Autotask PSA for a completely streamlined workflow
  • Real-time asset data syncing

VIGILIX

About Vigilix RMM

Vigilix POS-Connect (Vigilix RMM tool) is designed specifically for POS industries, is PCI-Compliant and is a requirement for remotely accessing any POS system environment. It has built-in two factor authentication, secure passwords and audit reports and enables the security requirements that will meet PCI regulations for remote access by just checking a box.

Features of Vigilix RMM

  • Works in both attended and unattended access mode
  • Built-in automatic reporting on remote support sessions
  • No port forwarding or inbound ports
  • Reduced travel costs
  • Fast resolution of support issues
  • Supports different resolutions
  • Remote Clipboard and remote print
  • Helps monitor, share or control systems and remote reboot as well
  • Client Hardware Inventory
  • Client Software Inventory
  • Blank client screen
  • Remote Command Prompt
  • Supports different color depths
  • Remote registry
  • Active Services & Tasks
  • Audio Capabilities
  • Multiple Controls Connect

Drawing a Conclusion from This RMM Software Comparison

There are many kinds of RMM programs on the market today. If price is important to you, Comodo One may be the best option because it is free. Also, if you are in the managed IT services business, Comodo One has been designed for you. However, it may be worth checking out other possibilities if your business is not an msp. To see all the good things Comodo One can do for an msp, visit our home on the Web today at https://one.comodo.com/.

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