Service Desk Pro
Why Consider Service Desk Pro Options From Comodo One
At Comodo, we strive to provide you with the best products so that you can run your business seamlessly and without problems. Everyone has problems sometimes, and we understand this. Our products aren't perfect and may require support, which we offer to our customers for free. Service Desk Pro is an excellent option because it:
- Helps with incident management
- Provides a knowledge base for customers
- Offers self-service options
- Helps manage SLAs
- Provides user surveys to see how you're doing with our product
- Automatic ticket dispatching
- Automatic custom notifications
- Preventative maintenance options
- Works with other vendor products or can be combined with our other products
Why We're Different
Our service desk option is for all professionals. Even MSPs can use our products and provide them to their clients. We believe in helping everyone and making life easier. We provide ticket routing and multiple filters so you can see tickets based on your needs. You may be an administrator who wants to get reports about times and problems. You could also be the technician who wants to see which tickets you should work on next.X
Our Products
Our free products include our remote monitoring and management (RMM) tool, our Service Desk and patch management. Our CDM (Comodo Device Manager) comes in both paid and free versions, you can receive total management and protection of endpoints and devices.
We want our customers to enjoy our free products, which is why we offer so many of them. However, our ultimate goal is to be able to provide you with all of our services, which includes all of our products and services. If you would like to learn more about our Servicedesk or other products, please contact us today.
