If you are in the IT remote management and monitoring business, you may have a great deal of competition today and in the future. In order to keep up with your competitors you should have the best possible rmm system in place. But what are the key components to a successful service? Let's check out several important factors you may want to consider.
Nothing is more important than hardware in an rmm system. In other words, you should invest in the finest server computers, hard drives, routers, switches, cable and access points possible. In addition, your servers should have the latest processors and memory hardware. In other words, reconditioned hard drives or any kind of used equipment should not be considered if you want to provide the highest quality of service.
Back up hardware should be just as dependable as all the other hardware in an rmm system. Just because it may not see constant use, doesn't mean it's not important.
Software is just as important as hardware and you should have server operating systems which are continually updated and can handle all your needs today and in the future.
Your rmm system software can handle one job or you can choose software with the capacity to provide several services to your clients. When you choose a program with psa integrated into it, you have many important advantages.
Although an rmm system is designed to run on its own, someone must monitor the monitoring software. But what is the best way to do this? Choose a program capable of creating custom reports. In addition, the software should have the capability to send alerts via text or email when something goes wrong.
A managed service provider may have several rmm system projects going on at any given time. This makes project management very important, but what is the best way to assign priorities for maximum efficiency? Naturally, "due date" is a determining factor, but there are more things to consider. Here are some helpful tips for prioritizing tasks, to help you stay organized:
An efficient rmm system is run by as few people as possible, without sacrificing quality. Check to see if there are ways you can automate certain tasks which are currently being done manually. For instance, when you choose Comodo One rmm system software, you have several ways to automate tasks, such as:
Your rmm system can be more effective and efficient when you install Comodo One open source software. Check out all the great features you receive free of charge, when you visit us online today at https://one.comodo.com/.