Cloud-Based Managed Services Providers (MSPs)


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Managed Service Providers (MSPs) are IT security experts who handle the IT infrastructure of organizations that lack the IT expertise or the resources to form a dedicated IT admin team. These MSP(s) usually manage their clients IT infrastructure remotely. Now cloud-based managed service providers are those who manage their client's IT infrastructure via the cloud.

What is Cloud Managed Services?

Cloud Managed Services is just another name given to MSP(s) operating via the cloud. Most enterprises employ computers these days, but not all of them are equipped to effectively handle these machines on their own. Therefore such enterprises seek out the assistance of cloud managed services to handle tasks like network management, in-house service desk management, patch management etc.

Cloud Managed Services

Benefits Of Using Cloud-Based MSP(s) or Cloud Managed Services:

Cost Savings: Staffing a full-time IT department is often expensive and unnecessary for small to medium-sized businesses with simple networks. On the other hand, if they employ cloud managed services, their networks can be monitored effectively and at a comparatively low cost as well.

Easy Scalability: An in-house IT department can have a hard time handling an expanding organization. But since most cloud-based managed services rely heavily on automation, they can accomplish this pretty easily. Another reason why organizations should opt for cloud-based managed service providers.

Centralized Network Monitoring: With a cloud-based managed service provider, the provider usually manages all applications and servers using a single central data center. This type of centralized network monitoring will improve your network availability greatly.

Faster Response Time: Since most managed service providers are equipped with real-time 24/7 monitoring capabilities, they will respond quickly to your network issues. Such faster response times can go a long way in reducing your network downtimes and thereby will, in turn, increase employee productivity as well.

How Comodo One Helps MSP(s)?

Faster Response Time: Since most managed service providers are equipped with real-time 24/7 monitoring capabilities, they will respond quickly to your network issues. Such faster response times can go a long way in reducing your network downtimes and thereby will, in turn, increase employee productivity as well.

No Licensing Costs

Comodo One, the Centralized IT Operations Platform, helps cloud-based MSP(s) improve their business efficiency by offering several crucial features through a solutions-as-a-service model. The offerings are split into 2 categories: subscription-based services (aka app store) and free management capabilities (along with some free core services).

Let's take a look at some of the important features on offer:

Free Management Capabilities:

  1. Remote Monitoring & Management (RMM): MSP(s) manage their client infrastructure remotely. Comodo's Remote Monitoring and Management tool can be of great use to them in order to effectively manage the IT infrastructure of client networks.
  2. Service Desk: An efficient ticketing system is extremely crucial for MSP(s) when it comes to client network management. Comodo ServiceDesk which is a cloud-based ticket management system helps MSP(s) easily create service requests and service-level agreements (SLAs) using which they can handle their clients easily.
  3. Patch Management: Another extremely crucial aspect of network management. Comodo patch management tool helps MSP ensure their client networks remain up-to-date by pushing the right patches for Microsoft Windows, Linux, and Apple MacOS devices as well as for third-party software on a timely basis. Also, ensures these patches are installed properly.
  4. Others: MSP(s) can also make use of other (free) management capabilities like Mobile Device Management, Customer Relationship Management (CRM), Valkyrie Cloud-Based File Analysis, Quote Management etc., which they can use efficiently manage their client infrastructure.

Subscription Based Services:

  1. Comodo Advanced Endpoint Protection: Available on a subscription basis, Comodo Advanced Endpoint Protection (AEP) comes equipped with several impressive features – including its breakthrough technology Default Deny Platform – which help with comprehensive device control and endpoint management. Another too MSP(s) cannot afford to miss out on.
  2. C-Watch: This network monitoring tool, also available on a subscription basis, helps MSP(s) gather real-time threat intelligence which can safeguard customer data and keep systems secure without affecting the network's performance. Again, an essential tool for MSP(s).
  3. Others: Other subscription-based services include Comodo Dome Shield, Comodo Antispam Gateway, Comodo Certificate Manager, Comodo Dome Standard etc.,


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