What Should I Look for in a Simple RMM Solution?

For many small MSPs, having to manage just a few customers does not warrant a huge investment in a management solution. There are simple, yet effective RMM solutions available that don't cost a penny. Now, not all free solutions are good enough. An effective solution, like Comodo ONE, will feature an integrated platform combining RMM, service desk and patch management.

Comodo ONE allows you to scale up as you enroll new customers. It has a simple automated discovery system to enroll new clients and their networked devices. You can monitor and manage all your clients and their devices and the networks too. It has a centralized console that provides details on all enrolled devices. You can manage RMM, service desk and patch management from the one console.

Patch management is a big headache, no doubt. Unpatched systems, devices and software are vulnerable to malware attacks. Applications may not be able to open files created with latest software versions. ComodoOne has a free patch management solution that periodically checks for available updates for the OS and software on all the devices. It then displays it on a dashboard and you can choose to apply the updates at your convenience.

Automatic ticket generation for discovered issues is pretty useful for solving and tracking the issues. The ComodoOne support team has a fast response time too. For a small MSP, Comdoo ONE has everything you need.

RMM
  • Released: 12/12/2017
  • Updated: 12/12/2017

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